Care built around the person
Support that helps people live the life they choose
ShieldsCare Limited provides supported living, domiciliary care and community support for adults and young adults — delivered with warmth, consistency and respect.
Regulated services are provided subject to the relevant regulatory requirements and registration.
Our Services
Support shaped around each person
We provide both regulated and non-regulated support, and we are always clear about which is which.
Supported Living
Support to live in your own home with the independence, routines and confidence that matter to you.
- Building daily living skills
- Community participation
- Tenancy and life skills support where applicable
- Personal development and confidence
Domiciliary Care
Care and support delivered in your own home, arranged around your routines, preferences and assessed needs.
- Personal care where authorised
- Daily living support
- Medication support where appropriate
- Nutrition, hydration and companionship
Care Support Services
Practical and emotional support in the community, helping people stay connected and build independence.
- Community support and social inclusion
- Life skills and appointments
- Shopping and activities
- Emotional and practical support
Non-Regulated Support
Some support we provide is non-regulated, depending on the service being delivered. We are always clear about which is which.
- Companionship and social activities
- Shopping and practical support
- Accessing the community
- Independence and life skills
Clarity
Regulated and non-regulated support, clearly separated
Different types of support carry different requirements. We set out plainly what falls into each category before any support begins.
Regulated services
Services such as personal care are regulated activities. Regulated services are provided subject to the relevant regulatory requirements and registration.
About regulated servicesNon-regulated support
Companionship, community access, life skills and practical support that do not involve regulated activities.
About non-regulated supportWhy families choose us
Care you can rely on, day after day
Compassionate Support
Kind, patient support from people who take the time to listen and get to know the person first.
Personalised Care
Support designed around the individual — their routines, preferences, culture and goals.
Promoting Independence
A strengths-based approach that builds skills and confidence, and steps back as they grow.
Reliable Care Teams
Consistent, well-briefed teams so people see familiar faces and support feels dependable.
Respect and Dignity
Privacy, choice and dignity are non-negotiable in every interaction, every visit, every day.
Safeguarding and Safety
Trained staff, clear procedures and open working with families and professionals.
Our approach
A simple, transparent support journey
From first conversation to ongoing review, everyone knows what happens next.
- 01
Listen
We start with the person, their family and the professionals who know them.
- 02
Understand
We build a clear picture of strengths, needs, risks and what a good day looks like.
- 03
Plan
We agree a support plan with the person, with clear outcomes and practical detail.
- 04
Support
A consistent team delivers the plan, with careful handovers and clear records.
- 05
Review
We review progress with the person and everyone involved, and adjust as things change.
- 06
Improve
Feedback, audits and reflection shape how we improve the support we provide.
Who we support
People, not categories
We support adults and young adults with a wide range of needs. If you are unsure whether we can help, please ask — we will tell you honestly.
Get started
Wherever you are starting from
Families and individuals
Looking for support at home or in supported living? Tell us what matters and we will explain the options.
Apply for SupportCommissioners and professionals
Send a referral with the detail you already hold. We respond promptly with a clear next step.
Refer SomeonePeople looking for work
Join a team that is properly trained, well supported and genuinely values the work it does.
Join Our TeamFind the Right Support
Talk to our team about supported living, domiciliary care or community support. We are happy to talk things through, with no obligation.