Regulated Services
How regulated support works with us
Regulated services are provided subject to the relevant regulatory requirements and registration.
Definitions
What counts as a regulated activity
Certain types of support — most commonly personal care delivered in a person's own home — are regulated activities under UK law.
Typically regulated
- Personal care (washing, dressing, continence support)
- Support with medication where administration is required
- Care tasks requiring specific training and oversight
Typically non-regulated
- Companionship and social support
- Community access and activities
- Shopping, errands and practical help
- Life skills and independence coaching
Regulatory information
Our published details
Where a placeholder appears below, that information has not yet been published on this website. We do not make claims about registration or ratings that have not been confirmed.
- Registration status
- [INSERT CQC REGISTRATION STATUS]
- Provider ID
- [INSERT CQC PROVIDER ID]
- Regulated activities
- [INSERT REGULATED ACTIVITIES]
- Registered Manager
- [INSERT REGISTERED MANAGER]
- Nominated Individual
- [INSERT NOMINATED INDIVIDUAL]
- Inspection information
- [INSERT INSPECTION / RATING INFORMATION]
Governance
How we maintain standards
Recruitment
Right-to-work checks, references and enhanced background checks appropriate to the role.
Training
Induction and ongoing training appropriate to the role. [INSERT TRAINING FRAMEWORK DETAILS]
Supervision
Regular supervision, spot checks and competency observation for staff delivering care.
Care planning
Written plans and risk assessments agreed with the person and reviewed regularly.
Records and audit
Accurate daily records, medication records where applicable, and routine auditing.
Safeguarding
Clear safeguarding procedures, trained staff and open working with local authorities.
[INSERT POLICIES AND REGULATORY INFORMATION]
Questions about regulated support?
Talk to our team about supported living, domiciliary care or community support. We are happy to talk things through, with no obligation.